Privacy Policy

Privacy Policy – baqoo

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is given in the following processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.

 

Server log files
You can visit our websites without providing any personal information.
Each time our website is accessed, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the accessed page, the date and time of access, the IP address, the transferred data volume and the requesting provider.
Processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and improving our offering.

Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. An adequacy decision exists for Canada from the EU Commission. An adequacy decision exists for the USA from the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

 

Contact

Controller
Contact us if you wish. The controller for data processing is:
Zehra Bacak
Luisenburgstr. 7b
95032 Hof Germany
Email: info@baqoo.de
Phone: +49 178 5366002

 

Customer's proactive contact via email
If you contact us proactively via email for business purposes, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves to process and answer your contact request.
If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your request. You have the right to object to this processing at any time.

We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing.

 

Collection and processing when using the contact form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you.
If the contact serves to carry out pre-contractual measures (e.g., advice on purchase interest, offer creation) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 para. 1 lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your request. In this case, you have the right to object at any time to the processing of personal data concerning you, which is based on Art. 6 para. 1 lit. f GDPR, for reasons arising from your particular situation.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

 

WhatsApp Business
If you contact us via WhatsApp for business purposes, we use the WhatsApp Business version provided by WhatsApp Ireland Limited.
The processing is carried out analogously to the purposes described above. Further information can be found at:
https://www.whatsapp.com/legal/#terms-of-service and https://www.whatsapp.com/legal/#privacy-policy.

Customer Account
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until withdrawal. Your customer account will then be deleted.


Collection, processing and transfer of personal data during orders
When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to process your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide data means that no contract can be concluded. Processing is based on Art. 6 para. 1 lit. b GDPR and is necessary for the fulfillment of a contract with you. 
Your data will be passed on, for example, to the shipping companies and dropshipping providers you have selected, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transmission is limited to a minimum.
 

Your data may be transferred to and processed in third countries outside the EU, particularly Canada and the USA. An adequacy decision exists for Canada from the EU Commission. An adequacy decision exists for the USA from the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.

Data collection when writing a comment or review
When commenting on or reviewing an item or post, we collect your personal data (name, email address, comment text) only to the extent provided by you. The processing serves the purpose of enabling commenting/reviewing and displaying comments/reviews. 

By submitting the comment/review, you consent to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the legality of the processing carried out based on the consent until withdrawal. Your personal data will then be deleted.

When your comment/review is published, only the name you provided will be published.

Use of the email address for sending direct advertising
We use your email address, which we received in connection with the sale of goods or services, for the electronic sending of advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. The processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in direct advertising. You can object to this use of your email address at any time by notifying us. You can find the contact details for exercising the right to object in the imprint. You can also use the link provided for this purpose in the advertising email. No costs other than the transmission costs according to the basic tariffs will be incurred for this.

Use of an external merchandise management system
We use a merchandise management system for contract processing within the framework of order processing. For this purpose, your personal data collected during the order is transmitted to
Shopify 
transmitted.

The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 para. 1 lit. b GDPR.

 

Use of PayPal
On our website, we use the payment service PayPal from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.

All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Plus
We use the payment service PayPal Plus from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is based on Art. 6 para. 1 lit. b GDPR.
 
For individual payment methods such as credit card via PayPal, direct debit via PayPal, PayPal reserves the right to obtain a credit assessment based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution, or termination of the contractual relationship. The credit assessment may contain probability values (score values) that are calculated based on scientifically recognized mathematical-statistical procedures and whose calculation includes, among other things, address data. Your legitimate interests are taken into account in accordance with legal provisions. The data processing serves the purpose of credit checking for initiating a contract. The processing is based on Art. 6 para. 1 lit. f GDPR due to our overriding legitimate interest in protection against payment default when PayPal advances funds. 
You have the right, for reasons arising from your particular situation, to object at any time to this processing of personal data concerning you based on Art. 6 para. 1 lit. f GDPR by notifying PayPal. The provision of data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide it means that the contract cannot be concluded with the payment method you have chosen.
 

Use of PayPal Express
We use the PayPal Express payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you payment via the PayPal Express payment service. To integrate this payment service, PayPal needs to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. Cookies enable the recognition of your browser.
The processing of your personal data is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in offering a customer-oriented selection of different payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
By selecting and using PayPal Express, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR. Further information on data processing when using the PayPal Express payment service can be found in the associated privacy policy at www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE#Updated_PS.

Use of PayPal Checkout
We use the PayPal Checkout payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of offering you payment via the payment service. By selecting and using payment via PayPal, credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, the data required for payment processing is transmitted to PayPal in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR.

Cookies may be stored here that enable the recognition of your browser. The data processing that takes place as a result is based on Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in offering a customer-oriented selection of different payment methods. You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.

Credit card via PayPal, direct debit via PayPal & "Pay Later" via PayPal
For individual payment methods such as credit card via PayPal, direct debit via PayPal or "Pay Later" via PayPal, PayPal reserves the right to obtain a credit report based on mathematical-statistical procedures using credit agencies. For this purpose, PayPal transmits the personal data required for a credit check to a credit agency and uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical procedures, the calculation of which includes address data, among other things. Your legitimate interests are taken into account in accordance with legal provisions. The data processing serves the purpose of credit checking for the initiation of a contract. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protecting against payment default when PayPal makes advance payments.
You have the right to object to this processing of your personal data based on Art. 6 (1) lit. f GDPR at any time for reasons arising from your particular situation by notifying PayPal. The provision of the data is necessary for the conclusion of the contract with the payment method you have chosen. Failure to provide it will result in the contract not being concluded with the payment method you have chosen.

Third-party providers
When paying via a third-party payment method, the data required for payment processing is transmitted to PayPal. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR. To carry out this payment method, the data may then be passed on by PayPal to the respective provider. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR. Local third-party providers can be, for example:

  • Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany)
  • giropay (Paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main)


Invoice purchase via PayPal
When paying via invoice purchase, the data required for payment processing is first transmitted to PayPal. To carry out this payment method, the data is then transmitted by PayPal to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin; "Ratepay") in order to fulfill the contract with you using the selected payment method. This processing is carried out on the basis of Art. 6 (1) lit. b GDPR. Ratepay may carry out a credit assessment based on mathematical-statistical procedures (probability or score values) using credit agencies according to the procedure already described above. The data processing serves the purpose of credit assessment for the initiation of a contract. The processing is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in protecting against payment default when Ratepay makes advance payments. Further information on data protection and which credit agencies Ratepay uses can be found at https://www.ratepay.com/legal-payment-dataprivacy/ and https://www.ratepay.com/legal-payment-creditagencies/.

Further information on data processing when using PayPal can be found in the corresponding privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.


Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user accesses a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.
 
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data contained therein. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.
 
You can find out how to manage (including deactivate) cookies in the most important browsers under the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Microsoft Edge: https://support.microsoft.com/de-de/microsoft-edge/cookies-in-microsoft-edge-lB6schen-63947406-40ac-c3b8-57b9-2a946a29ae09
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
 
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized again even after a page change.
 
The use of cookies or comparable technologies is based on Section 25 (2) TDDDG. The processing of your personal data is carried out on the basis of Art. 6 (1) lit. f GDPR due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.
 

Use of the Cookie Consent Manager CCM19
We use the Cookie Consent Manager CCM19 from HB legal tech GmbH (Kohlgartenstraße 11 - 13, 04315 Leipzig; "CCM19") on our website within the framework of order processing.
The plug-in is hosted at consenttool.haendlerbund.de and enables you to give consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw consent already given. Data processing serves the purpose of obtaining and documenting necessary consents to data processing and thus complying with legal obligations.
Cookies are used for this purpose. The following information, among others, can be collected, stored and, if necessary, transmitted to HB legal tech GmbH: randomly assigned ID, consent status, date and time of consent/rejection. The data is stored for 1 year and one month and then deleted. This data is not passed on to other third parties.
The data processing is carried out to fulfill a legal obligation on the basis of Art. 6 (1) lit. c GDPR.
Further information on data protection can be found at: https://www.haendlerbund.de/de/datenschutzerklaerung.


Analytics Marketing Tracking Communication

Use of Shopify Statistics
We use the statistics and analytics functions of Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website within the framework of order processing. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is stored for marketing and optimization purposes and provided in reports, analyses and statistics. Among other things, the following device information is collected and processed: information about the web browser, the IP address, the time zone and some of the cookies installed on your device. When you navigate the website, information about accessed web pages or products, the referrer URL (website via which you accessed our website), and information about how you interact with the website is also collected. Technologies such as cookies, as well as web beacons, tags and pixels (electronic files for collecting information about how you navigate the website) are used for this purpose.
Your data may be transferred to and processed in third countries outside the EU, in particular Canada and the USA. An adequacy decision of the EU Commission exists for Canada. An adequacy decision of the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to those of the EU Commission's standard contractual clauses.
The use of cookies or comparable technologies is based on your consent pursuant to Section 25 (1) sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz, information on the data processing agreement at https://www.shopify.com/de/legal/dpa and information on the cookies used at https://www.shopify.com/de/legal/cookies.

Use of the Meta Pixel
We use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; "Meta") on our website.
Meta and we are joint controllers for the collection of your data and the transfer of this data to Meta when the service is integrated. This is based on an agreement between us and Meta on the joint processing of personal data, which defines the respective responsibilities. The agreement can be accessed at https://de-de.facebook.com/legal/terms/businesstools. According to this, we are primarily responsible for fulfilling the information obligations pursuant to Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service, and for complying with the obligations under Art. 33, 34 GDPR insofar as a personal data breach affects our obligations under the joint processing agreement. Meta is responsible for enabling data subject rights pursuant to Art. 15 - 20 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the security of the service, and for complying with the obligations under Art. 33, 34 GDPR insofar as a personal data breach affects Meta's obligations under the joint processing agreement.
The application serves the purpose of specifically addressing website visitors with interest-based advertising on the social networks Facebook and Instagram. For this purpose, Meta's remarketing tag has been implemented on the website. This tag establishes a direct connection to Meta's servers when the website is visited. This transmits to the Meta server which of our pages you have visited. Meta assigns this information to your personal Facebook and/or Instagram user account. When you visit the social networks Facebook or Instagram, you will then see personalized, interest-based ads.
The application also serves the purpose of creating conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag, and what actions are taken after being redirected to this website. However, we do not receive any information that allows users to be personally identified.
Your data may be transferred to the USA. An adequacy decision of the EU Commission exists for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Meta has certified itself under the TADPF and thus committed to comply with European data protection principles.
The processing of your personal data is carried out with your consent on the basis of Art. 6 (1) lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
You can deactivate the remarketing function "Custom Audiences" here. Further information on the collection and use of data by Meta, your rights in this regard and options for protecting your privacy can be found in Meta's privacy policy at https://www.facebook.com/about/privacy/.


Use of TikTok Pixel
We use the TikTok Pixel from TikTok Technology Limited (10 Earlsfort Terrace, Dublin, D02 T380, Ireland; “TikTok Ireland”) and TikTok Information Technologies UK Limited (6th Floor, One London Wall, London, EC2Y 5EB, United Kingdom; “TikTok UK”) on our website. Both companies are joint controllers for data processing (hereinafter “TikTok”).
Data processing serves the purpose of identifying and analyzing website access by our customers, as well as better customer engagement by placing targeted advertisements and evaluating the effectiveness of advertisements on TikTok. For this purpose, TikTok uses technologies such as cookies and pixels that enable your browser to be recognized. The following information, among others, may be collected and transmitted to TikTok: date and time of visit, information about the browser and device type you are using, screen resolution, IP address. TikTok can link this information to your personal TikTok user account. Usage profiles can be created from the data collected in this way using pseudonyms. However, personal identification of users is not possible.
Your data may be transferred to third countries, such as the USA. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). TikTok is not certified under the TADPF. Data transfer to the USA and to third countries without an adequacy decision takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of the consent until withdrawal.
Further information on data protection can be found at https://www.tiktok.com/legal/page/eea/privacy-policy/de and https://ads.tiktok.com/i18n/official/policy/controller-to-controller.

Use of the Pinterest Tag (Pinterest Ads)

We use the Pinterest Tag from
Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland (“Pinterest”) on our website.

Purpose of Processing

The use serves:

  • the analysis of user behavior,

  • the measurement of the effectiveness of Pinterest ads,

  • the delivery of interest-based advertising on Pinterest,

  • the creation of conversion statistics.

Processed Data

In particular, the following data may be processed:

  • IP address,

  • device and browser information,

  • timestamp,

  • pages viewed and interactions (e.g., page views, product views, purchases),

  • cookie IDs and similar online identifiers.

Pinterest can link this information to your Pinterest user account.

Third Country Transfer

A transfer of personal data to the USA cannot be ruled out.
An adequacy decision from the EU Commission exists for the USA (Trans-Atlantic Data Privacy Framework). Pinterest has certified itself accordingly.

Legal Basis

The use of the Pinterest Tag is based exclusively on your consent in accordance with:

  • Section 25 (1) TDDDG,

  • Art. 6 (1) lit. a GDPR.

Withdrawal

You can withdraw your consent at any time via our cookie consent tool.

Further information on data protection at Pinterest can be found at:
https://policy.pinterest.com/de/privacy-policy



Use of Shopify Inbox
We use the Shopify Inbox live chat system from
Shopify International Ltd. (Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland; "Shopify") on our website within the scope of order processing. Shopify is an affiliated company of Shopify Inc. (151 O’Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada).
Data processing serves the purpose of direct and efficient communication between you and us as the provider. For the operation of the system and for the purpose of optimizing the service, data is stored and processed.
To operate the live chat system, cookies may be used that enable the recognition of the browser. The following information may be collected and processed: IP address and personal data provided by you when using the chat system.
Your data may be transferred to and processed in third countries outside the EU, in particular to Canada and the USA. For Canada, an adequacy decision from the EU Commission exists. For the USA, an adequacy decision from the EU Commission exists, the Trans-Atlantic Data Privacy Framework (TADPF). Shopify is not certified under the TADPF. This data transfer is based on contractual obligations comparable to the standard contractual clauses of the EU Commission.
The use of cookies or similar technologies is based on your consent in accordance with Section 25 (1) Sentence 1 TDDDG in conjunction with Art. 6 (1) lit. a GDPR. The processing of your personal data is based on your consent in accordance with Art. 6 (1) lit. a GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of the consent until withdrawal.
Further information on data protection at Shopify can be found at https://www.shopify.com/de/legal/datenschutz and https://www.shopify.com/de/legal/dpa.

 

Data Subject Rights and Storage Period

Storage Duration
After complete contract fulfillment, data will initially be stored for the duration of the warranty period, then taking into account legal, especially tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.

Rights of the Data Subject
If the legal requirements are met, you are entitled to the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, according to Art. 21 (1) GDPR, you have the right to object to processing based on Art. 6 (1) f GDPR, as well as to processing for the purpose of direct marketing.

Right to Lodge a Complaint with a Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is not lawful.

You can, among other things, lodge a complaint with the supervisory authority responsible for us, which you can reach at the following contact details:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Tel.: +49 981 1800930
Fax: +49 981 180093800
E-mail: poststelle@lda.bayern.de

Right to Object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit. f GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
After an objection, the processing of the data concerned will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

If personal data processing is carried out for direct marketing purposes, you can object to this processing at any time by notifying us. After an objection, we will stop processing the data concerned for direct marketing purposes.

 

Last updated: 06.01.2026